Delighted is a customer feedback platform that helps businesses gather and analyze customer feedback in order to improve their products and services. The platform offers a variety of tools and features to help businesses collect feedback from customers through surveys, NPS (Net Promoter Score) ratings, and more.
One of the key features of Delighted is its simplicity and ease of use. Businesses can easily create and customize surveys to gather feedback from customers, and the platform provides real-time analytics and reporting to help businesses understand and act on the feedback they receive.
Delighted also offers integrations with popular tools and platforms such as Slack, Salesforce, and Zendesk, making it easy for businesses to incorporate customer feedback into their existing workflows.
Delighted is a powerful and user-friendly platform that helps businesses gather valuable insights from their customers and make data-driven decisions to improve their products and services.